Détails sur l'offre

(Stage) Front of House Assistant - UK

We are now looking for an enthusiastic, positive Front of House Intern to join our fantastic team as an Intern.

Being a key part of our family, all our team members are expected to:

Be open to Learning
Making Responsible Decisions;
Treating others, the Way They Would Like to Be Treated;
Continually Challenge Yourself and One Another.
Key Responsibilities

To assist in carrying out check in and check out processes in a seamless manner for all of our guests.
Ensure you are fully conversant with the facilities, services and special promotions offered by the hotel and to pass this information to the guest whenever the possibility arises
To have a full working knowledge of the Company Rewards programme and its benefits, taking every opportunity to enrol new members.
Whenever possible, to anticipate guest needs, to be aware of all written and spoken requests and to carry out these requests in a courteous and helpful manner.
Assisting within taking bookings over the phone and email
Welcoming and serving guests in Front of House outlets
Person Specification

Knowledge, skills and abilities

Right to work in the UK
Friendly and welcoming approaching
Excellent interpersonal skills, including a pleasant telephone manner
Ability to remain calm during difficult situations or in a very busy environment
IT literacy - intermediate user knowledge of Microsoft Office (including outlook) and experience using internet portals is preferable
Eagerness to Learn
Have a good command of written and spoken English (B2 Level minimum)
A high standard of professional presentation
Benefits (subject to individual requirements and location):

Discounted rates within hotel group throughout the world
Discounted rates to stay at any of our properties

Recruteur : Come & Go


Nombre de postes : 5

Lieu d'affectation : Royaume-Uni

Date de début :

Temps : Plein

Profil Recherché

Domaine(s) de formation : / LEA (Langues Etrangères Appliquées) / LLCE (Langues Littératures et Civilisation Etrangère) / LLCR (Langues Littératures et Civilisation Régionales) / Lettres Classiques / Lettres / Lettres Modernes /

Niveau d'études : BAC+1

Permis : Non

Véhicule : Non

Impératifs : anglais bon niveau

Pour postuler

Transmettre : CV

Candidature à adresser à : Mme Ophélie Masquelier

Email : ophelie@comeandgo.eu

Postuler en ligne